Legal · 04

Content Removal Policy

How to report content that violates our guidelines, how we respond, and what gets removed.

Effective 2026‑05‑20 Report abuse@dudes.chat Response time 5 business days

Introduction

DudesChat ("the Service") is committed to ensuring a safe and respectful environment for all users. To achieve this goal, we have implemented this Content Removal Policy (the "Policy") that outlines the procedures for removing content that violates our content guidelines or terms & conditions.

Scope

This Policy applies to all user‑generated content uploaded to DudesChat, including but not limited to:

  • Images
  • Videos
  • Text posts
  • Messages
  • Comments
  • Profiles
  • Community tags and bio fields

Report content violations

DudesChat encourages users to report any content that they believe violates our content guidelines. To submit a complaint, please follow these steps:

  • In‑app: As a logged‑in user, you can flag any content using the flag symbol on the relevant photo, profile, message, or post.
  • Help form: Fill out the online help form, which can be found on the site by clicking the blue (?) or Help button.
  • Email: Send a report directly to abuse@dudes.chat.
  • Description: Provide a detailed description of the violating content, including the URL, username, or any other relevant information.
  • Reason: Specify the reason why you believe the content violates our content guidelines or terms & conditions.

Processing and response

DudesChat will process all complaints within five (5) business days. We may request additional information from the reporting user to facilitate a thorough investigation. Where a report alleges illegal content (CSAM, terrorism, etc.), we triage and respond immediately, including reporting to the appropriate authorities.

Content removal criteria

The following types of content will be removed from DudesChat:

  • Content that promotes or glorifies illegal activities, such as child sexual abuse material (CSAM), explicit violence, or criminal activity.
  • Hateful or discriminatory content that targets individuals or groups based on race, ethnicity, religion, gender, sexual orientation, age, disability, or any other protected characteristic.
  • Copyright infringement — content that violates the intellectual property rights of others.
  • Harassment or bullying content that targets individuals with abusive language, threats, or intimidation.
  • Sexually explicit content, full nudity, or pornography (see Content Guidelines — explicit content belongs on DudesNude, not here).
  • Non‑consensual intimate imagery ("revenge porn") of any kind.
  • Impersonation of another person, brand, or organisation.
  • Spam, advertising, or commercial solicitation.

Removal procedure

When removing content, we will follow these steps:

  • Immediate removal: The offending content will be removed from DudesChat immediately.
  • Notification: We will notify the user who uploaded the content and provide a reason for the removal.
  • Account suspension: The user's account may be suspended or terminated depending on the severity of the violation. Egregious violations (CSAM, threats of violence, repeat harassment) result in immediate permanent termination.

Exceptions

In exceptional circumstances, we may choose not to remove content if:

  • It is deemed to have merit for artistic, educational, or research purposes.
  • We have obtained the consent of all parties involved in the content.
  • The content is intended to promote social awareness, advocacy, or public education on a specific issue.

Appeals

If your content has been removed or your account suspended, you may appeal by emailing appeals@dudes.chat within 30 days of the action. Include the reason for your appeal and any supporting context. We will review appeals within 10 business days and respond with a final decision.

Copyright (DMCA) takedowns

If you believe that content on DudesChat infringes your copyright, please send a DMCA notice to dmca@dudes.chat containing:

  • Identification of the copyrighted work claimed to have been infringed.
  • Identification of the material that is claimed to be infringing, with sufficient information for us to locate it (URL or username).
  • Your contact information (name, address, telephone number, email).
  • A statement that you have a good‑faith belief that the use is not authorised by the copyright owner, its agent, or the law.
  • A statement, under penalty of perjury, that the information is accurate and that you are authorised to act on behalf of the copyright owner.
  • Your physical or electronic signature.

Card scheme compliance

DudesChat will comply with Mastercard, Visa and other card scheme rules and regulations regarding online payment processing and card‑not‑present transactions. Specifically, we will ensure that our content removal policies align with card scheme guidelines on acceptable content for online transactions.

Review and revision

This Policy will be reviewed and revised as necessary to ensure compliance with changing regulatory requirements (including the EU Digital Services Act, the UK Online Safety Act, and other applicable frameworks) and community expectations. We may also update this Policy to reflect changes in DudesChat's functionality or user behavior.

By using DudesChat, users acknowledge that they have read, understood, and agreed to abide by this Content Removal Policy. Failure to comply with this Policy may result in account suspension or termination.

Last revised: 2026‑05‑20